Victoria, BC, Canada – June 7th, 2021 – Quester Tangent (QT), the premier designer, manufacturer and integrator of train electronics and software solutions for the North American passenger rail car and locomotive market, is pleased to announce the establishment of a dedicated Customer Care Centre (CCC).
QT’s CCC was created to provide timely, consistent and accurate responses to client service requests. The CCC will receive and respond to service requests relating to equivalent returns (RMAs), shipping, scheduling and other related issues. The new CCC will also provide clients with real-time status of their requests and ensure all inquiries are identified, monitored and tracked to a satisfactory conclusion.
For active projects, QT’s CCC provides an additional easily accessible point of contact on top of QT’s Project Management team. In addition, the CCC provides client support outside of active projects.
For all future Customer service requests, please contact QT’s Customer Care Centre at:
- Tel: +1-250-656-6677 ext. 2
- customerservice@questertangent.com
The Customer Care Centre operates Mondays to Friday between 8:00 am and 5:00 pm (Pacific Standard Time.), excluding statutory holidays.
About Quester Tangent
Founded in 1983, Quester Tangent is a leading North American manufacturer, supplier, and integrator of train electronics and software solutions for the passenger rail and locomotive industries. Quester Tangent features a complete portfolio of technology products for the rail transportation industry: TrainWise, flexible on-board train and locomotive electronics, FleetWise, innovative fleet management software and TestWise, comprehensive test equipment products. The company is ISO 9001:2015 certified. For more information, visit: QuesterTangent.com or call 250-656-6677.
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